Flex AI, Inc. – Terms of Use

Last updated: October 2025

Welcome to Flex AI! These Terms of Use (“Terms”) govern your access to and use of the Flex Fitness mobile application, website, and related services (together, the “Service”).
Please read them carefully before using Flex AI.

By creating an account, downloading the app, or using the Service, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use the Service.


1. Who We Are

The Service is provided by Flex AI, Inc., a Delaware corporation (“Flex AI,” “we,” “our,” or “us”).
You can contact us anytime at:
📧 support@flexfitnessapp.com


2. Eligibility

You must be at least 13 years old (or the minimum age required in your country) to use the Service.
If you’re under 18, you may use Flex AI only with a parent or guardian’s permission.


3. Description of Service

Flex AI is a digital fitness coach powered by artificial intelligence. It provides informational and educational guidance only.
It is not medical advice and should not replace consultation with a qualified health or fitness professional.
Always consult a doctor before starting any exercise or nutrition program.


4. Your Account

You’re responsible for maintaining the security of your account and any activity under it.
Do not share your login credentials or use another person’s account.
If you believe your account has been compromised, contact us immediately.


5. Subscriptions and Payments

  • Flex AI offers both auto-renewing subscriptions and one-time purchases through the Apple App Store.
  • Payments, renewals, and refunds are managed entirely by Apple under its App Store Terms and Conditions.
  • We do not process or control refunds directly. Users seeking a refund must request it from Apple.
  • Subscription plans automatically renew unless you cancel at least 24 hours before the renewal date through your App Store settings.
  • Prices may change. Any price changes will be communicated in advance where required by law.

6. Free Access and Premium Features

Flex AI operates on a freemium model:

  • All users receive access to a free version of the Service, which includes limited features.
  • You may unlock premium features by purchasing a subscription or one-time upgrade through the App Store.
  • When any initial free access period or promotional access ends, your account simply reverts to the free version — you are not automatically charged.
  • You may upgrade to a paid plan at any time through your App Store account.

7. User Content

You may post, upload, or share content (such as workout logs, photos, or comments) through the Service (“User Content”).
You retain ownership of your User Content, but you grant Flex AI a worldwide, royalty-free, transferable, sublicensable, perpetual license to host, use, reproduce, modify, distribute, publicly display, and create derivative works from it for operating, promoting, and improving the Service.

You are responsible for your User Content. You agree not to upload anything illegal, offensive, or infringing on others’ rights.
We may remove content that violates these Terms.


8. AI and Analytics

Flex AI uses artificial intelligence and third-party service providers to generate exercise guidance, analyze movement patterns, and personalize your experience.
Data used for analytics or AI training is processed in accordance with our Privacy Policy.
By using the Service, you consent to such processing for product improvement and personalization.


9. Prohibited Uses

You agree not to:

  • Reverse engineer, decompile, or modify the Service.
  • Use automated systems to access or extract data.
  • Upload viruses or malicious code.
  • Impersonate another person or misrepresent your affiliation.
  • Use the Service for commercial purposes without written consent.
  • Violate any applicable laws or regulations.

10. Intellectual Property

All Flex AI content, including software, text, graphics, logos, videos, and design, is owned or licensed by Flex AI and protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.


If you believe content on Flex AI infringes your copyright, please send a notice to support@flexfitnessapp.com with:

  1. A description of the copyrighted work;
  2. The URL or location of the infringing material;
  3. Your contact information;
  4. A statement that you have a good-faith belief the use is unauthorized;
  5. A statement under penalty of perjury that the information is accurate; and
  6. Your physical or electronic signature.

We may remove infringing material and terminate repeat offenders.


12. Termination

You may stop using the Service at any time.
We may suspend or terminate your account if you violate these Terms, misuse the Service, or for any reason we reasonably deem necessary.
Termination does not affect clauses intended to survive (e.g., ownership, disclaimers, limitation of liability).


13. Disclaimers

The Service is provided “as is” and “as available.”
We make no warranties or guarantees about the accuracy, reliability, or results of the Service.
Flex AI is not responsible for injuries, damages, or losses that may result from exercise or reliance on the information provided.
You use the Service at your own risk.


14. Limitation of Liability

To the maximum extent permitted by law:
Flex AI and its affiliates, officers, employees, and partners will not be liable for any indirect, incidental, special, or consequential damages, or any loss of data, profits, or goodwill.

Our total liability for any claim related to the Service will not exceed the greater of (a) USD $100 or (b) the total amount you paid to Flex AI in the 12 months preceding the claim.

Some jurisdictions don’t allow certain disclaimers or limitations, so parts of this section may not apply to you.


15. Indemnification

You agree to indemnify and hold harmless Flex AI and its affiliates, officers, directors, and employees from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from your misuse of the Service or violation of these Terms.


16. Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights.

Except where prohibited by law, any dispute or claim relating to these Terms or your use of the Service will be resolved by binding individual arbitration under the rules of the American Arbitration Association (AAA).
The arbitration will take place in Delaware, USA, in English, and the arbitrator’s decision will be final and binding.

You agree that:

  • You may only bring claims individually, not as part of a class action or collective proceeding.
  • Both parties waive the right to a trial by jury.
  • Either party may bring qualifying claims in small claims court instead of arbitration.

17. Governing Law

These Terms are governed by and construed under the laws of the State of Delaware, without regard to conflict-of-law principles.
You agree to submit to the exclusive jurisdiction of courts in Delaware for matters not subject to arbitration.


18. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, internet outages, strikes, wars, or government actions.


19. Changes to These Terms

We may update these Terms from time to time.
If we make significant changes, we’ll notify you by posting a notice in the app or on our website at least 30 days before they take effect.
By continuing to use the Service after changes take effect, you agree to the updated Terms.


20. Contact Us

If you have questions about these Terms, contact:
📧 support@flexfitnessapp.com


🧩 Summary (not legally binding)

Flex AI offers a free version with optional paid upgrades.
Apple handles payments and refunds.
Our AI gives informational fitness guidance — not medical advice.
You own your content but allow us to use it to operate and improve the app.
Disputes are resolved by arbitration in Delaware.

Terms of Use | Flex AI