Effective Date: April 28th, 2025
This Terms of Use Agreement ("TOU") is entered into between you ("you" or "your") and Flex Artificial Intelligence Inc. ("Flex", "we", or "our"). This TOU governs your access to and use of Flex’s websites (www.flexfitnessapp.com) (the "Website"), mobile applications (the "App"), and any other products or services to which Flex applies this TOU (collectively, the "Service").
BY CLICKING “I AGREE” OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THIS TOU.
Flex may modify this TOU at any time at its sole discretion. Updates will be posted on the Website and become effective 30 days after posting unless otherwise stated. Continued use of the Service after an update constitutes acceptance of the updated TOU.
You must be at least 13 years old or the minimum age for online consent in your jurisdiction ("Minimum Age"), whichever is greater. If you do not meet the Minimum Age, you must immediately stop using the Service.
Access may require creating an account ("Account") and login credentials ("Login Information"). You are responsible for maintaining confidentiality and preventing unauthorized use. Notify Flex immediately of any unauthorized access.
Certain features ("Premium Features") require payment of a subscription fee ("Subscription Fee"). Subscription Fees are charged automatically and are final and non-refundable, except where prohibited by law.
ALL SALES ARE FINAL. NO REFUNDS.
Flex may modify Subscription Fees at its discretion with prior notice.
You are responsible for paying all applicable taxes.
Flex grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.
You agree not to:
Flex may determine violations at its sole discretion.
Flex may suspend or terminate your Account at any time without notice or liability for any reason.
You may terminate your Account at any time through the account settings within the App. If you are unable to access your Account, you may request termination by emailing support@flexfitnessapp.com with the subject line “Delete Account.”
Upon termination, your access to the Service will immediately cease, and Flex will handle your data according to our Privacy Policy.
Your use of the Service is governed by Flex’s Privacy Policy.
Data Retention: Upon account deletion, Flex will delete your personal information according to applicable law and our Privacy Policy.
If you disagree with the Privacy Policy, you must immediately cease using the Service.
The Referral Program, including eligibility for credits ("Credits") and redemption details, is governed by the Referral Program Terms.
Flex reserves the right to modify or cancel the Referral Program at any time at its discretion. Credits have no cash value and are non-transferable.
All purchases of digital workout plans, training programs, and virtual content are final and non-refundable. No refunds, cancellations, or exchanges are permitted once access is granted.
Flex is not responsible for the accuracy, quality, or outcomes associated with third-party publisher content.
For technical access issues, contact support@flexfitnessapp.com within 30 days of purchase.
You retain ownership of any content you upload ("User Content"). By uploading, you grant Flex an irrevocable, worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, distribute, display, and create derivative works from your User Content for any lawful purpose.
Flex is under no obligation to monitor User Content.
Flex retains all rights, title, and interest in and to the Service, including its software, analytics, designs, and intellectual property. You may not copy, modify, reverse engineer, or distribute the Service without permission.
The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
Flex does not guarantee that the Service will be error-free, secure, or uninterrupted.
Flex and its representatives shall not be liable for any indirect, incidental, consequential, or special damages. If liability cannot be fully disclaimed, Flex’s maximum liability will be the greater of $100 CAD or the total amount you paid Flex in the prior 12 months.
You agree to indemnify and hold harmless Flex and its affiliates against all claims, damages, losses, and expenses arising from your use of the Service or violation of this TOU.
All disputes will be resolved through binding individual arbitration in British Columbia, Canada. You waive any right to participate in class actions or class-wide arbitration.
The Form Feedback A.I. feature is subject to additional Form Feedback A.I. Terms, including:
The AI Trainer feature provides general fitness guidance based on user-provided information.
Participation in the Community Feature (posting progress photos, updates) is voluntary and subject to the Community Guidelines, this TOU, and the Privacy Policy.
You must comply with Flex’s Community Guidelines, including:
Flex may remove any content at its sole discretion.
Flex reserves the right, but not the obligation, to monitor, review, remove, suspend, or restrict access to any content or Account at its sole discretion, without notice.
Repeated or serious violations may result in suspension or termination of your Account.
All Flex decisions are final.
Flex does not endorse or guarantee user-generated content. Flex disclaims all liability related to content posted by users.
If you have any questions about this TOU, please contact: